Email Response Time Expectations and the Best Times to ‘Batch” Email Checking [SURVEY]

iPhones.  Blackberries.  Gmail.  SMS.

There are more ways than ever for businesses to stay in contact with their employees, contractors and clients.  And there’s no doubt that technology is allowing many of us to increase productivity and provide better, more timely customer service than ever.

On the flip side, managing the information overload — especially from email — is becoming a major challenge for business owners. Continue reading “Email Response Time Expectations and the Best Times to ‘Batch” Email Checking [SURVEY]”

Why I Deleted the Vaunted Mailbox App

mailboxapp

During the past month or so, I’ve read countless blog posts about the wonders of the new Mailbox app.  I’ve read about the app’s million-person waiting list — and the app’sacquisition by Dropbox.  I’ve had a friend tell me how the app has change the away he process email.

And so, after weeks of waiting for the app, and then a week of using the app … I deleted it from my iPhone. Continue reading “Why I Deleted the Vaunted Mailbox App”