iPhones. Blackberries. Gmail. SMS.
There are more ways than ever for businesses to stay in contact with their employees, contractors and clients. And there’s no doubt that technology is allowing many of us to increase productivity and provide better, more timely customer service than ever.
On the flip side, managing the information overload — especially from email — is becoming a major challenge for business owners. [Read more…] about Email Response Time Expectations and the Best Times to ‘Batch” Email Checking [SURVEY]